Privacy Policy

PRIVACY POLICY

We recognise that your personal information is important to you and share your concerns about how information is collected, used and shared. Jasabyn is committed to safeguarding your personal information and will always handle your personal details securely and carefully.

Jasabyn is committed to complying with all applicable Australian Privacy Laws.

We collect information through the ordering and delivery process in order to deliver the goods to you, or when you send us your feedback, such as your name, delivery address, phone number (in case you are not home), e-mail address and transaction information.

We collect information to:

  • Deliver products or services to you
  • Complete other transactions with you or on your behalf, such as refunds or exchanges
  • Better understand your requirements and preferences
  • Improve our service
  • Provide offers that are of greater interest or benefit to you

Who we may share your information with:

We provide your name and address details to companies who perform our service delivery. This includes organisations such as major delivery companies, out-sourced call centres, mail houses and third party fulfilment contractors. We may also disclose personal information to government authorities as required by law.

If you would like to access or update your personal information, write to our customer service department at Jasabyn, PO Box 3349, Port Lincoln SA 5606 or email us at info@jasabyn.com.au

Direct marketing

If you receive marketing offers from Jasabyn and do not wish to receive them in the future, please contact us.

A copy of our Privacy Policy is available from Jasabyn website at http://jasabyn.com.au/privacy-policy/

Security

We do not give out information about our customers except as indicated above and your personal details are protected by your user name and password on our secure servers. Credit card details are encrypted for additional security. To ensure ongoing privacy we recommend you change your password from time to time and do not disclose your password to anyone.

From time to time and in line with customer expectations and legislative changes, our privacy policies and procedures will be reviewed and, if appropriate, updated.

 

 

 

BACKORDERS

Products that are marked as backorder can take a minimum of 2 weeks extra for delivery. We strive to have your full delivery to you as soon as we can.

If you would like to find out more information on delivery dates please contact Jasabyn via email info@jasabyn.com.au

PRE-ORDERS

Pre-order products can take 3 to 6 weeks for delivery. We strive to have your full delivery to you as soon as we can.

If you would like to find out more information on delivery dates please contact Jasabyn via email info@jasabyn.com.au

PERSONALISED PRODUCTS

Delivery time of personalised products varies from product to product, please read the description of the product for more information.

If you would like to find out more information on delivery dates please contact Jasabyn via email info@jasabyn.com.au

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